SatisfACTION Ink considers the privacy of its clients to be of utmost importance and protecting your information is our top priority.  Please take the time to read our following Privacy Policy:

Introduction

This Privacy Policy explains how SatisfACTION Ink Incorporated collects, uses and discloses the personal information you may provide to satisfactionink.com while using the satisfactionink.com website and the services provided through the website. It is always your choice whether or not to provide personal information to SatisfACTION Ink Incorporated. Any personal information you provide will be treated with care, and will not be used or disclosed in ways to which you have not consented.

The purpose of this Privacy Policy is to inform you, as a visitor to our website

• what kinds of information we may gather about you
• how we may use that information
• whether we disclose it to anyone, and
• the choices you have regarding our use of, and your ability to correct, the information

This policy has been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Satisfaction Ink’s Privacy Policy is subject to change.

Your Consent 

By applying to use, or using satisfactionink.com you signify your consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may not use satisfactionink.com.

Types of Information

• In the course of serving its customers, SatisfACTION Ink Incorporated acquires, stores and transmits customer communications and information that customers may regard as private or sensitive.
• Some of this information (customer's name, address, telephone number, and credit card data) is provided to SatisfACTION Ink Incorporated by its customers in order to establish service.
• Other information (customer's account status, choice of services, and customer logs) is created and maintained by SatisfACTION Ink Incorporated in the normal course of providing service.
• In addition, SatisfACTION Ink may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

Personal Information

• Any information that personally identifies you or allows us to contact you.
• It includes, without limitation, your full name, your email address, your home address, your business postal address, your telephone number, your fax number or your credit card information.
• You can visit our website without revealing any personal information about yourself.
• This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

Collection of Personal Information 

During your use of satisfactionink.com, you may be asked to voluntarily provide personal information.  If you choose not to provide certain personal information, you may not be able to use certain features of our website.

Use of Personal Information 

SatisfACTION Ink Incorporated will use your personal information for the following purposes, and as otherwise permitted by applicable law:

(1) to contact and correspond with you regarding the services requested by you; (2) to bill you for the services requested by you;

(3) to administer your account;

(4) to administer your domain name registration;

(5) to otherwise provide to you services requested by you;

(6) to individualize your experience on our website;

(7) to be able to selectively send you communications that may be of interest to you.

As a domain name provider, SatisfACTION Ink Incorporated will also use your personal information in order to comply with the rules, requirements, policies, guidelines or regulations adopted by domain name registration authorities as they may exist or be amended from time to time. SatisfACTION Ink Incorporated will not sell your information to any third party without your permission.

SatisfACTION Ink Incorporated may send to you email or other communications containing information about SatisfACTION Ink Incorporated and other matters that may interest you. At any time you may ask SatisfACTION Ink Incorporated to stop sending you email and other information by contacting our Privacy Officer at (604) 628.1850; by email at privacy@satisfactionink.com; or by postal mail to "Privacy Officer", SatisfACTION Ink Incorporated, 108 – 10422 168^th Street, Surrey, BC, Canada V4N 1R9. Also, each email satisfactionink.com sends to you will tell you how to decline further unsolicited email.

Disclosure of Personal Information

SatisfACTION Ink Incorporated may disclose your personal information in the following circumstances, and as otherwise permitted by applicable law:

(1) Affiliates, Agents and Suppliers. SatisfACTION Ink Incorporated may disclose your personal information to its affiliates, agents, suppliers and service providers, including other domain name registration authorities, for use in connection with matters relating to your use of our website or the provision of services or information that have been specifically requested by you.                                  
(2) Law Enforcement and Legal Disclosure. SatisfACTION Ink Incorported may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where SatisfACTION Ink Incorporated has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel.                                               
(3) Database Files. In accordance with the rules, requirements, policies, guidelines or regulations adopted by domain name registration authorities, including CIRA, as they may exist from time to time, SatisfACTION Ink Incorporated must disclose certain personal information to specified third parties and make it available to the general public registry database look-up and directory services. The information disclosed for these purposes (not all of which is personal information) includes the domain names sought to be or registered by you; the names, postal addresses, email addresses, voice telephone numbers and fax numbers of the technical and administrative contacts for the registered domain name; the full hostnames and internet protocol (IP) addresses of at least two nameserver hosts (one primary and at least one secondary) for each registered domain name; the corresponding names of those nameservers; the original creation date of the registration; and the expiration date of the registration.  If you wish you may purchase privacy domain name protection from SatisfACTION Ink Incorporated.

 
Non-Personal Information

• We collect certain aggregate information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.
• We use this aggregate information to help diagnose problems with our servers, to administer our site, to gather broad demographic information, and to generally improve our website.
• None of this information is connected with your Personal Information.
• SatisfACTION Ink Incorporated may also generate nonidentifying and aggregate profiles (total number of customers).

Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you're surfing the Internet.  Web servers automatically identify your computer by its IP address.  SatisfACTION Ink Incorporated may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers, and to audit the use of our website.

Responses to Email Inquiries

• When visitors or customers send email inquiries to SatisfACTION Ink Incorporated, the return email address is used to answer the email inquiry we receive. SatisfACTION Ink Incorporated does not use the return email address for any other purpose and does not share the return email address with any third party.

Voluntary Customer Surveys

We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

Use of “Cookies”

Our website also uses "cookies", a technology that installs a small amount of information on a Website user's computer to permit the Website to recognize future visits using that computer.  SatisfACTION Ink Incorporated may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide.  These cookies do not enable third parties to access any of your customer information.  Most browsers are initially set up to accept cookies. If you'd prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function if you do so.  Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Links to Other Sites

Our website may contain links to other websites or internet resources. When you click on one of those links you are contacting another website. SatisfACTION Ink Incorporated has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information.  SatisfACTION Ink Incorporated is not responsible for the content or the privacy policies of websites to which it may link and our privacy policy does not apply to websites to which we may link. While SatisfACTION Ink Incorporated and its affiliates strive to protect their customers' information and privacy, we cannot guarantee the security of any information you disclose online and so you disclose such information at your own risk.

Our Commitment to Children's Privacy

Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws.  SatisfACTION Ink Incorporated recommends that children ask a parent for permission before sending personal information to anyone online.

Use of Information

(1) SatisfACTION Ink Incorporated does not make any client data available to third parties.                                                                                                                
(2) We do not sell lists, accept advertising, or generate any third-party revenue from the data that is generated on this site.                                                                  
(3) We do not share data from any client with other clients.                                      
(4) We take the information we receive from individuals responding to our customer surveys and combine it with the responses of other customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.                                                                                                                  
(5) SatisfACTION Ink Incorporated may disclose or access account Information for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Securing your Information

To help protect the confidentiality of your personal information, SatisfACTION Ink Incorporated employs reasonable security safeguards appropriate to the sensitivity of the information. Nevertheless, security risks cannot be eliminated and SatisfACTION Ink Incorporated cannot guarantee that your personal information will not be used or disclosed in ways not otherwise described in this Privacy Policy.  Therefore, the customer agrees that SatisfACTION Ink Incorporated shall not be responsible or liable for any damage that the customer, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using SatisfACTION Ink incorporated services.

Accessing Your Information 

You may request access to your personal information and information about SatisfACTION Ink’s collection, use and disclosure of that information by contacting our Privacy Officer at (604) 628.1850; by email at privacy@satisfactionink.com; or by postal mail to "Privacy Officer", SatisfACTION Ink Incorporated , 108 – 10422 168^th Street, Surrey, BC, Canada V4N 1R9. Subject to certain exceptions and limitations prescribed by law, you will be given reasonable access to your personal information within a reasonable time, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Privacy Policy Changes

To accommodate changes to our website, changing technology, and legal developments, this Privacy Policy may be changed from time to time without any prior notice or liability to you or any other person. SatisfACTION Ink's collection, use and disclosure of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with SatisfACTION Ink Incorporated or your use of our website subsequent to any changes to this Privacy Policy will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use our website you should check the date of this Privacy Policy and review any changes since the last version.

Questions or Comments About Our Privacy Policy

SatisfACTION Ink Incorporated welcomes your comments and questions about this Privacy Policy or your personal information. At any time, you may contact SatisfACTION Ink's Privacy Officer at (604) 628.1850; by email at privacy@satisfactionink.com; or by postal mail to "Privacy Officer", SatisfACTION Ink Incorporated, 108 – 10422 168^th Street, Surrey, BC, Canada V4N 1R9.